Privacy Policy

Updated: October 2022

1.    Overview

 

Privacy Policy (hereinafter referred to as the "Policy") applies to information that either allows or does not allow the user to be identified (including personal data) in the applicable law (hereinafter referred to as "Personal Information"), which DineAtMine Ltd. (hereinafter referred to as "Our Company") can receive about you when you use any programs and / or websites of Our Company (hereinafter referred to as the "Service"), as well as when Our Company performs the agreements and contracts signed by you, needed to use Our Service.

 

You provide our Company with your personal data and give a full and unconditional consent for its processing, including cross-border transfer, solely under the following privacy policy.

 

We can also transfer and receive your personal data from our partners (hereinafter referred to as "Partners"), programs, websites, service or services which are used (for example, from our advertisers). The transfer of Personal Data is possible only in cases established by the applicable law, and is carried out by virtue of the contracts between us and each of the partners.

 

2.    Personal Data processing

The responsibility for all the activities related to the processing of personal Data during the

use of the company service is held by DineAtMine Ltd., a legal entity created under the

laws of the United Kingdom and registered in London, 71-75 Shelton Street,Covent

Garden, London, WC2H 9JQ

 

3.    Purpose of the Policy

 

The protection of your personal data and your privacy is extremely important for our Company. Therefore, when you use the Service of our company, we protect and process the Personal Data received from you in strict compliance with applicable laws.

 

4.    What information does DineAtMine collect from you?

We collect information from and about users of our Website:

  • Directly from you when you provide it to us.

  • Automatically when you use the Website.

 

2.2 We do not collect special categories of personal data such as information relating to or about the below or information about criminal records.

  • Health

  • Racial or ethnic origin

  • Political opinions

  • Membership of a political association

  • Membership of a trade union

  • Religious beliefs or affiliations

  • Philosophical beliefs

  • Sexual orientation or practices

  • Biometric information

2.3 Information that you provide to us (“personal information”) when you register or join a group on our website may include:

  • First Name, Last Name;

  • Location;

  • Date of Birth;

  • Email Address;

  • Telephone number; and

  • Banking information, credit card, and debit card number

  • Location data: Some of the DineAtMine Ltd website features may access and collect your location data, including GPS coordinates or other similar information regarding the location of your device. Some features of DineAtMine Ltd may not function properly if use of location data is blocked or disabled

 

This information may be collected as a result of you creating an account to join our website. 

2.4 This information may also include:

  • Information that you provide by filling in your register on the Website such as first name, last name, email address, telephone number and address (“Contact Information”). This includes information provided at the time of registering to use the Website and requesting further services.

  • Information you provide to us when you complete user surveys or surveys for research purposes such as your Contact Information.

  • Information you provide to us when you report a problem with the Website such as your first name, last name and email address.

  • Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.

  • Details of transactions you carry out through the Website when you make payment to Cloutr.

  • Your correspondence within the Website with other users (your username and location).

 

5. What does DineAtMine use information collected for?

Any information collected by us is for a purpose in relation to your use of our website/app, including for providing the services, processing, and delivering your orders.

  1. Provide Services to you: We collect information to send you email or postal mail, perform tasks required to complete a transaction, provide customer support, or provide other types of customer relationship management and fulfillment. We may also use your information to optimize or improve our Services and operations, for example, training and quality assurance.

  2. Fulfilling legal and compliance obligations: We collect information to fulfill our legal obligations. Examples of this may include satisfying regulatory screening requirements in connection with entity formations, responding to subpoenas and other legal requests for information, and maintaining records as required in our role as Registered Agent. We may also collect information to detect fraud or other suspicious activity.

  3. Analytics: We collect information for use in performing various types of analytics. For example, we use the information to analyze how visitors interact with our website, where visitors to our website arrive from and exit to, pages visited, links clicked, text entered and mouse movements to understand site usage, to detect fraud and potential threats and improve our services.

  4. To communicate with you: We collect your email address and phone number to (i) contact you regarding your use of our website/app, (ii) respond to your questions, complaints, and queries, and (iii) send you updates regarding our services or this Policy and other agreements;

  5. For other purposes through your consent: We may also process your information for some other reasons which your consent will be sought before we process such information. You may also withdraw your consent at any time.

 

6.    WHO DO WE SHARE YOUR INFORMATION WITH?

1.     Service Providers: We may share personal information with agents, affiliates, partners, or other third parties that perform functions on our behalf, such as analytics, etc. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or you.

2.     Required by Law: We may disclose information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

While we do not disclose personal information to any companies not part of DineAtMine or its parent, subsidiaries or related entities, as discussed below, we may provide some personal information to certain service providers and other third parties, in no event will we sell your personal information as part of a customer list or similar transaction for unrelated parties to independently market to you.

 

7.    Legal basis and purposes of Personal Data processing

Our Company does not have the right to process your Personal Data without sufficient legal grounds. In this regard, we process your Personal Data only in the following cases:

 

·      when processing is necessary to fulfil our company's contractual obligations to you, including ensuring the operation of the Service;

 

·      when processing is necessary to comply with the obligations established by law;

·      when (provided by the applicable law) the processing is necessary to ensure the legitimate interests of our company in case if such processing does not have a significant impact on your interests, rights and freedoms.

 

·      improving, changing, personalising, or otherwise enhancing the Service for the benefit of all users, understanding how you interact with them;

 

·      offering you other service of our company or of other companies which, in our opinion, may be interesting to you (i.e. showing you advertising that takes into account your interests);

 

·      for specific purposes, we may request your special consent to the processing of your Personal Information.

 

·      giving you access to the Service;

·      providing access to your account (when it's needed for the Service usage);

·      contacting you to provide you with notifications, requests and information related to the operation of the Service, the implementation of agreements with you and the processing of your requests and applications;

 

·      facilitating the Service usage;

·      creating new Service;

·      protecting your rights and rights of Our Company;

·      collecting, processing and presenting statistics and other studies.

 

Attention. If you refuse to grant us the right to process personal data, we will not be able to guarantee the full functionality of some of our Service.

 

8.    Protection of Personal Data

Our company takes appropriate organisational and technical measures to protect personal information from unauthorised or accidental access to it, modification, loss or destruction. We constantly update the security measures, guided by the latest technological developments, as well as by applicable law.

9.    Third party access to Personal Data

 

Our Company can also transfer Personal Data to third parties, in order to implement the aims and objectives specified in this Policy. Such third parties may include:

  • (a)partners, such as website and application owners, advertising networks and other partners who provide us with services related to the placement and display of advertising on websites, programs, service or services owned or controlled by such partners;

  • (b)advertisers or other Partners who display advertisements for you in our Company’s Service, as well as such Partners as information or analytical service providers or

  • consultants.

 

·      third parties for whom has been made an assignment of rights or obligations under the relevant agreement;

 

·      any national and/or international regulator, law enforcement agencies, central or local executive authorities, other official or government authorities or courts which Our Company should provide with information according to the applicable law;

 

·      third parties, if you have agreed to the transfer of your Personal Data or the transfer of Personal Information is required to provide you with the relevant Service or to perform a specific agreement or contract entered into with you;

 

  • f) any third party in order to provide legal protection to Our Company or third parties if you violate the User Agreement of Our Company services, this Policy or the terms governing the use of certain Services, or in situations with such a violation.

 

10.Disclosures of information

We do not sell or disclose the personal information about you described above to nonaffiliated parties (including but not limited to companies, authorities, institutions, or individuals) except to provide you with products or services, when we have your permission, or under the circumstances listed below. We do not disclose your personal information to third parties for those third parties’ own marketing purposes.

•               With other users of our services in order to provide our Services, such as disclosing a child’s information with a parent, teacher, or school administrator so that the parent, teacher, or school administrator can monitor his/her child’s progress on our Services;

•               To nonaffiliated companies that we engage as contractors or agents to perform services for us, such as administering our Website, systems, and software; sending direct mail communications; or administering a sweepstakes or contest. We will disclose your information with such contractors only to the extent reasonably necessary for them to perform services on our behalf, consistent with this Privacy Policy;

•               In response to subpoenas, court orders, or legal process, from law enforcement agencies or state and federal regulators, or as otherwise required by law;

•               To assert or defend our legal rights, including fraud prevention and enforcing this Privacy Policy and our Terms of Use;

•               To protect the rights, property, or safety of us or other persons, including to detect, prevent, or otherwise address fraud, security, or technical issues, or anything else that we may consider to be, or pose a risk of being, an illegal, unethical, or legally actionable activity;

•               As we deem appropriate to attempt to prevent physical or emotional harm to other persons and/or to their property based on overt or implied threat;

•               Within our company with an actual or proposed corporate merger, acquisition, asset purchase, or other transaction or proceeding involving all or part of the business or assets to which the information pertains; and

•               To other companies, such as direct marketers to perform marketing services on our behalf, or other institutions with whom we have joint marketing agreements.

•               We may also disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

 

 

11. Personal Data Storage

Our Company has taken measures to transfer and store your personal data according to the applicable law and the rules of personal data protection.

 

 

12.The Personal Data storage period

Our Company will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After the expiration of that period, the corresponding data is routinely deleted, as long as it is no longer needed.

 

13.Your rights

You have the right to access your Personal Data which is processed by Our Company according to this Policy, if it is provided by the applicable law.

 

If you admit that any information, we store about you is incorrect or incomplete, you can correct and/or supplement your Personal Data (if it is provided by the Service) or contact us and request correction.

 

In addition, you have the right to:

·     require the partial or complete removal of your Personal Data;

·     require restrictions on your Personal Data processing;

·     take exception against your Personal Data processing.

Our company will comply with these requests under the applicable law.

In cases provided by applicable law, you can also have other rights, not specified above. Please note that most of the Personal Data about you that we hold can identify only a particular browser or device and cannot identify you. You will need to provide us with additional information so that we can identify your personal data that we hold, and to implement your request. To exercise the rights above, please contact our company on terms@dineatmine.uk.com (see clause 17).

 

14.Accessing and correcting your information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an e-mail at terms@dineatmine.uk.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms and conditions.

15.Data security

We have implemented multiple security measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

16. Updating this Policy

Our Company has the right to make changes to this Policy at its discretion. Therefore, we recommend you to periodically review this Policy.

 

17. Feedback

If you have any questions regarding the protection of your personal information or about this Policy, please contact us using our support e-mail: terms@dineatmine.uk.com also for applications downloaded from Apple App Store and from Google Play. You also can use our support e-mail to send requests on your personal data correction or complaints connected with illegality of its processing.

18. User Data Deletion

If you wish to no longer store your previously collected data with us in order to use our platform you can do this by going within the App to Profile/Settings/Delete Profile.

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us, to comply with our legal obligations, and as permitted by applicable law.

You have the right to ask us to delete your personal information, subject to certain limitations and restrictions. Please note that if you request the erasure of your personal information:

We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection, and prevention and enhancing safety. For example, if we suspend an DineAtMine account for fraud or safety reasons, we may retain information from that DineAtMine account to prevent that Member from opening a new DineAtMine account in the future.

We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, DineAtMine and DineAtMine Payments may keep your information for tax, legal reporting and auditing obligations. Information you have shared with others (e.g., Reviews, forum postings) will continue to be publicly visible on DineAtMine, even after your DineAtMine account is cancelled. However, attribution of such information to you will be removed. Some copies of your information (e.g., log records) will remain in our database, but are disassociated from personal identifiers.Because we maintain DineAtMine to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

We do not collect any user data through this website. If you have any further queries in regards user data deletion or experience difficulties in doing so please contact us on terms@dineatmine.uk.com

 

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